AirPods Say Connected but Sound Coming from Phone: A Comprehensive Troubleshooting Guide

Introduction

Greetings, readers! If you’re experiencing the perplexing issue of your AirPods displaying "connected" but the sound still emanating from your phone, you’re not alone. This common problem can be a major inconvenience, but fear not! In this comprehensive guide, we’ll delve into the various reasons behind this issue and provide step-by-step solutions to resolve it.

Reconnecting and Re-pairing

Disconnect and Reconnect

  1. Open the Control Center on your iPhone or iPad.
  2. Tap the Bluetooth icon to disconnect your AirPods.
  3. Wait a few seconds and then tap the Bluetooth icon again to reconnect.

Re-pair AirPods

  1. Go to Settings > Bluetooth on your iOS device.
  2. Tap the small "i" icon next to your AirPods.
  3. Select "Forget This Device."
  4. Put your AirPods back in the case and open the lid.
  5. Follow the on-screen instructions to re-pair your AirPods.

Audio Settings

Setting the Correct Output

  1. Open the Control Center on your iPhone or iPad.
  2. Tap the AirPlay icon (two triangles intertwined).
  3. Ensure "AirPods" is selected as the output device.

Disabling Audio Sharing

  1. Go to Settings > Bluetooth on your iOS device.
  2. Tap the small "i" icon next to your AirPods.
  3. Disable the "Audio Sharing" toggle.

Technical Issues

Firmware Update

  1. Connect your AirPods to your iPhone or iPad.
  2. Go to Settings > General > About > AirPods.
  3. Check if a firmware update is available and install it if necessary.

Reset AirPods

  1. Put your AirPods in the case and close the lid.
  2. Wait 30 seconds and then open the lid.
  3. Press and hold the setup button on the back of the case for 15 seconds.
  4. The status light will flash white and then amber.
  5. Your AirPods are now reset.

Troubleshooting Table

Issue Possible Solution
AirPods say connected but no sound Disconnect and reconnect AirPods, re-pair AirPods, check audio settings
Sound coming from phone only Set AirPods as output device, disable audio sharing
AirPods won’t charge Check Lightning connector, try wireless charging, replace battery
AirPods not pairing Reset AirPods, update firmware, try a different iOS device
Battery draining quickly Disable noise cancellation, lower volume, turn off automatic ear detection
AirPods disconnecting frequently Move closer to the paired device, check Bluetooth settings, reset network settings

Conclusion

We hope this guide has provided valuable insights and solutions to resolve the issue of "airpods say connected but sound coming from phone." If you’re still experiencing problems, consider visiting an Apple Store or contacting Apple Support for further assistance. Feel free to check out our other articles on AirPods for more tips and troubleshooting advice.

FAQ about "AirPods Say Connected but Sound Coming from Phone"

Why are my AirPods connected but the sound is coming from my phone?

Your AirPods may be connected but not actively paired with your audio device. Make sure the AirPods are properly paired with your phone or other device by following the device’s instructions.

What should I do if my AirPods are still connected but the sound is not coming through them?

  • Check if the volume is turned up on both your AirPods and your audio device.
  • Ensure that your AirPods are clean and free of debris.
  • Toggle Bluetooth off and on to reset the connection.

Why does my phone say my AirPods are connected but they are not?

This can happen if your AirPods are low on battery or if the Bluetooth connection is unstable. Try charging your AirPods or moving closer to your audio device.

What is the purpose of the "Automatic Ear Detection" feature?

Automatic Ear Detection pauses the audio when you remove one AirPod and resumes it when you put it back in. This can conserve battery and prevent accidental playback.

How do I change the name of my AirPods?

You can change the name of your AirPods by going to Settings > Bluetooth on your iPhone or iPad, then tapping on the "i" icon next to your AirPods.

How do I reset my AirPods?

To reset your AirPods to factory settings, follow these steps:

  1. Place both AirPods in the charging case.
  2. Open the charging case lid and press and hold the setup button on the back of the case for 15 seconds.
  3. The status light will flash white and then amber, indicating that your AirPods have been reset.

Why are my AirPods not pairing with my new phone?

Make sure that your new phone is running the latest version of the operating system and that Bluetooth is turned on. Try restarting both your phone and your AirPods.

How do I fix the "No Sound from AirPods" issue?

  • Check if the AirPods are properly inserted in your ears and that the ear tips are a snug fit.
  • Clean the AirPods and the charging case contacts with a soft, dry cloth.
  • Update the firmware on your AirPods by connecting them to your audio device and checking for updates in the manufacturer’s app.

How can I improve the sound quality of my AirPods?

  • Try using a different pair of ear tips. The size and shape of your ears can affect the sound quality.
  • Turn off noise cancellation or transparency mode if you are not using it to reduce background noise and improve sound clarity.
  • Customize the EQ settings on your audio device to adjust the sound to your preference.

Why does one of my AirPods work but not the other?

  • Check if the non-working AirPod is low on battery.
  • Clean the non-working AirPod and the charging case contacts with a soft, dry cloth.
  • Reset both AirPods to factory settings and then re-pair them with your audio device.